You’re not alone if you’re having trouble with the Arlo mobile app. This post will discuss how to troubleshoot common issues with the app. From login problems to connectivity issues, we’ve got you covered. You can easily Arlo app download.
Issue 1: I can’t log in
- Firstly, check to ensure you use the correct email address and password. If you’ve forgotten your password so, you can reset it.
- You must click the “Forgot password?” link on the login page.
- If you’re still having trouble, try uninstalling and reinstalling the app. Once you’ve done that, restart your phone and try logging in again.
Issue 2: app crashes or freezes
Firstly, try restarting your phone. If that doesn’t work, you can uninstall and reinstall the app.
Issue 3: live video feed is distorted
- One potential cause of this issue is that your device’s screen resolution may be too low. To check this, go to your device’s settings and look for the “Display” or “Screen Resolution” options. If it’s set too low, try increasing it to see if that fixes the problem.
- Another potential cause could be that your net connection is slow or unstable. This can often be the case if you’re trying to stream video over a cellular data connection instead of Wi-Fi.
Issue 4: missed motion alerts
If you’re troubleshooting issues with the Arlo mobile app, there are a few things you can do to fix missed motion alerts:
- Check that your motion detection settings are turned on and that you’ve selected the correct sensitivity level.
- Ensure that your camera is placed in an area with good lighting and that there aren’t any objects obstructing the view.
- Try restarting the app and device to see if that fixes the problem.
Issue 5: can’t view recorded videos
- Firstly, make sure that you’re logged in to the correct account. You may be logged in to the wrong accounts if you have multiple accounts.
- Second, check your internet connection. Try connecting to a Wi-Fi network if you have a cellular data connection.
- Third, try restarting the app. Sometimes the app needs to be refreshed to work correctly.
Issue 6: battery drains quickly
If you are having issues with your Arlo mobile app and your battery is draining quickly:
- Check to see if your phone’s battery saver mode is turned on. If it is, turn it off and see if that helps.
- Try uninstalling and reinstalling the app. If that doesn’t work, try resetting your phone.
- If all else fails, contact customer support.
Issue 7: incorrect time stamp on videos
The first step you should check is whether or not your videos have the correct time stamp. This can be a problem if your phone’s clock is set incorrectly or if there’s a time zone difference between your phone and the location where the video was recorded.
To fix this issue, you have to change the time zone setting in the Arlo app to match the location where the video was recorded. If something other than these solutions works, you may need to delete and re-add your Arlo account in the app.Arlo customer support is an excellent resource for anyone who has questions or needs help with their Arlo product. The customer service representatives are knowledgeable, helpful, and available 24/7 to assist you. Don’t hesitate to contact customer support if you need help with your Arlo product.
